Simba Mattress Review Canada (2024) – Simba Sleep Reviews

By Mike Szostech Last updated January, 2024

After conducting tests and gaining hands-on experience with the Simba 5000 mattress, we can confidently say that it ranks among the top three most comfortable Canadian mattresses!

We think the Simba Sleep 5000 mattress is a great mattress for most people. With over 5,000 tiny little coils and a cushy top layer of memory foam, you’ll find this mattress to be super comfy and supportive no matter what position you sleep in.

Shop the mattress at Simba Sleep’s Canadian website

Simba limits each sleeper’s weight to 250lbs for warranty claims. If you’re a heavier person this mattress might be too soft or saggy for your needs. Instead, check out these mattresses.

We were provided a sample mattress for this Simba Mattress review Canada. We have affiliate agreements with many mattress companies and may receive a commission at no extra cost to you if you buy a mattress by clicking on any of the links on our site.

The Ultra-comfortable Simba 5000

We found this mattress to be among the most comfortable out of all the mattresses we tested. The soft-yet-supportive feel is unmatched by any pure foam mattresses. We’re sold on the benefits of a hybrid mattress!

From the “world’s most reviewed mattress brand”, comes Simba’s most advanced mattress ever. Depending on the mattress size, there are up to 5,000 Aerocoil springs to support you during your sleep (that’s where they got the name for the Simba 5000).

For stomach sleepers, the Simba 5000 provides ample support. And because of the double layer of aerocoils, the mattress also allows side and back sleepers enough sink to take pressure off of their hips and shoulders.

Except for the aerocoil springs that are manufactured in the UK, the mattresses are made in Canada. Simba has making mattresses for almost 40 years, and they’ve made sure all of their mattresses are designed in the UK.

Simba says their mattresses are meant to support all body types, up to a maximum of 250lbs per sleeper. As for supporting the mattress, any supportive and dedicated mattress platform – including adjustable bases, sprung or ridged slatted bed frame, or box-spring will work. If you go for a slatted bed frame, make sure the slats are no farther than 3 inches apart (this is an industry standard for mattress-in-a-box bed frames in Canada).

Unboxing the Simba Mattress-in-a-box

Unboxing the Simba mattress went just like any other – with the exception of removing it from the box. Simba has a nice peel-top style box that opens the length of the box. This made it easier to roll the mattress out of the box rather than having to lift/drag it out the end.

Once it’s out of the box, just unroll it and unfold it. The mattress ended up the wrong-side-up so we flipped it and then we could slice the plastic vacuum seal and watch the mattress inflate.

The Simba hybrid mattress didn’t expand quite as fast as the full-foam mattresses, but after a few hours the mattress looked to be fully expanded. As we cleaned up the packaging we noticed an envelope at the bottom of the box.

It includes the Simba mattress instructions, which really are pretty simple, but nonetheless are mentioned.

Simba Mattress Instructions:

1. Carry the box to the bed.
2. Rather than cutting the box open, Simba has designed the mattress box with pull tabs. Pull those all the way off and flip open the top of the box.
3. Roll out the mattress. Unwrap the outer plastic layer to let the mattress unroll.
4. Unfold the mattress and flip it over (it will have ended upside-down after unfolding)
5. Carefully cut the plastic and watch the mattress suck in a bunch of air and almost immediately expand
6. The Simba mattress instructions say the mattress is safe and ready to use within 3 to 6 hours, but they do mention it can take up to 72 hours to fully expand.

Mattress Materials

The Simba 5000 hybrid mattress in a box came with 4 tags attached to the bottom side of the mattress. The first tag showed the manufacturing date for the mattress as well as the size and dimensions. The mattress we received was a queen size (60″ x 80″), and was built on December 20, 2021. Interestingly, that was more than a year before we received it. Compressed mattresses are only supposed to be compressed in the box for a short period of a time, so it’s likely that the mattress was only boxed up recently even though it was built a year ago.

Next was the OEKO-TEX label that shows the mattress passes the Standard 100 test. It was tested for harmful substances, and includes every component of the article – every thread, button, accessory, etc. The tests take into account numerous reglated and un-regulated substances that can be harmful to human health. For more details you can check out the Standard 100 website.

The Simba 5000 also had the typical mattress tag that states it was “Made in Canada” and also specifies that the article contains new material only, and can not be removed until delivered to the customer.

Lastly comes the Simba materials and care label. The label says the following for the mattress cover: do not machine wash, do not bleach, do not iron, do not dry clean.

As for the materials that make up the Simba 5000, they are listed as follows:

• Top Cover: 99% polyester, 1% elastene
• Border: face 100% polyester, filling 100% polyester
• Base Fabric: Polyester stretch knit
• Core filling: 100% polyurethane foam inner spring unit

How to care for your Simba Mattress

The Simbasleep website has a series of FAQs relating to Simba mattress care. While for most people it might not be a concern, for some people these Simba mattress care instructions are important. If they aren’t followed, it can affect any warranty claims in the future.

While the Simba mattress doesn’t need to be flipped, it is suggested to rotate the mattress (swap the head and the foot position) once a month at first, and then every 3-6 months after that. This will help to even out the usage across all of the aerocoils and foam layers.

The mattress cover is removable, and it’s safe to do so because there is no fiberglass layer in the mattress, but Simba doesn’t recommend removing it. That’s probably because the foam layers aren’t that pretty looking, and because it’s hard to get all of the mattress stuffed back in – ask us how we know!

If you do need to clean your mattress cover, use a light fabric cleaning product or a soft, damp cloth to wipe it clean. Simba says “We find small, circular motions to be most effective.”

On the mattress care tag affixed to the mattress, it gives the following instructions for the mattress cover: do not machine wash, do not bleach, do not iron, do not dry clean. The care tag also specifies to rotate the mattress monthly, and warns against storing the mattress vertically.

Testing the Simba 5000 Mattress

We ran our standard tests on the Simba hybrid mattress and this is what we found. The Simba mattress uses a dual-layer of coils, which they call Aerocoils, and the surround those coils with a border of foam.

The border of foam seems to provide good edge support. Many of the Canadian mattresses we test don’t have any edge support at all (the foam in the center of the mattress is the same as at the edge).

Simba combats the feeling of rolling right off of your bed by something they call edge-to-edge Simba-Pure support technology. It’s not clear if this is stiffer foam, or slightly thicker, or what, but you can see in our edge compression tests that it does a decent job of offering edge support.

Motion isolation with the hybrid foam and spring mattress isn’t as good as an only-foam mattress. If you share the bed with someone, notice that the coils can be seen transferring a shockwave across the bed.

Even though in our test experience it causes the water to jiggle quite severely, when actually sleeping on the bed this is less noticeable. It seems that the ‘shockwave’ is mostly in the cover and in the springs that aren’t under load, so the part where another sleeper would be laying would not be impacted by that motion transfer very much.

Under the bounce test, the springs really did there work and sent our weight back up into the air quite well. The mattress isn’t bouncy like a trampoline, and yet provides a really good responsiveness for getting out of bed or when trying to change sleep positions, or for certain adult activities (like sex).

Here’s the full raw video of our testing for our Simba Mattress review Canada:

Simba Mattress Sizes Available

Simba makes all their mattresses in all the standard household bed sizes, but they don’t make RV sized mattresses.

While the Simba 5000 costs almost twice as much as some of the other foam-only mattress-in-a-box options in Canada, it’s one of the best hybrid mattresses for sale online, and we think it’s worth the extra money if you can afford it.

All of the Simba 5000 mattress sizes are built with the same aero-coil support, but of course the smaller Simba 5000 mattress sizes have less than the 5000 coils user in their marketing claims.

Simba 5000 vs 2500

Simba makes more than one model of their hybrid mattress, and so it’s necessary to compare the Simba 5000 vs 2500.

Here are some things to consider when comparing the Simba Hybrid 5000 Mattress vs Simba Hybrid 2500 Mattress. The Simba Hybrid 5000 Mattress is 14" thick, while the Simba Hybrid 2500 Mattress is 12" thick. Thicker mattresses tend to be more comfortable, but they also typically cost more. These mattresses are both rated as being Medium Firm by the manufacturers.

Each of these Canadian mattress-in-a-box mattresses have a 10 year warranty. The trial period on these mattresses is 100 Night Trial. The Simba Hybrid 5000 Mattress is Made in Canada. The Simba Hybrid 2500 Mattress is Made in Canada.

Both of these mattresses use ‘layers of engineered comfort’, and they appear to have the same breathable sleep surface, a layer of open cell graphite infused Simbatex foam on top of their aerocoil springs.

Simbatex is their specially developed cooling foam. It has an open cell structure so that the foam layer keeps you cool by making it easy for air to flow through the mattress. The foam also has graphite particles to help pull the heat away from your body while you sleep. Simbatex is a super plush and soft feeling foam because they don’t need to worry about sleep support as that’s the job of the micro coils.

Underneath the spring layer, both the Simba 2500 and Simba 5000 have an ‘edge to edge’ Simba-pure support foam layer. This layer has something that Simba calls edge-lift technology that means you’ll feel supported right to the edge without rolling or dipping at the sides (which you can see at work in the video above when we test the edge support).

And at the bottom is the zoned Simba-Pure base that is a base foam made with different grooves to create 9 different zones of support to help the base adjust to your body as you move.

So what makes the Simba 5000 vs 2500 mattresses different? In the 2500, there is a single layer of 2500 aerocoil springs, where-as in the 5000, there are 2 layers of 2500 aerocoil springs (for 5000 total – see a pattern?).

In addition to 2 layers of springs, the Simba 5000 also has a natural hypoallergenic wool layer directly below the breathable sleep surface and on top of the graphite-infused foam. The soft wool layer adds an extra anti-allergy layer and keeps you warm or cool depending on the season.

Because of these 2 extra layers, the Simba 5000 is 14 inches thick, while the Simba 2500 is 12 inches thick.

Simba 5000 vs Simba 2500

Simba Mattress Review – Our Impressions

We know that our thoughts on the Simba mattress are of little consequence. Different sleep positions, different sleep patterns, body shape and weight, all play into whether the Simba mattress is the best mattress for you. And we try to keep to our pledge of unbiased mattress reviews.

However, we also know that some readers do want to hear our opinions on the comfort quality. We found this mattress very comfortable. In fact, this is the mattress that we liked the best. The zoned base foam and the two layers of comfort springs really gave for a firm but giving support with a nuanced feel that didn’t come in the pure foam mattresses.

For two sleepers, both relatively tall and thin, and both back or side sleepers, this was the best mattress for us. At heights of 6’1″ and 5’11”, and weights around the 140-160lb range, we found this mattress to be soft enough to let our hips and shoulders sink to prevent pain points.

Other Simba 5000 Mattress Reviews

We think this mattress is great, but we decided to take a quick look at other mattress reviews to see if they also had a good experience sleeping on the Simba 5000.

Simba has over 250,000+ mattress reviews on their website, with an average rating of 4.5 out of 5 stars!

People who purchased the mattress and slept on it are mostly impressed with the mattress, with a large number of people claiming they get a better nights sleep, and that the Simba mattress has significantly improved their back pain and hip pain.

Common Complaints

Of course no mattress is perfect for everyone, and so there are a number of negative reviews from people who had a bad experience.

Here are some of the most common complaints that people have about the Simba 5000 mattress:

• Some owners complained that the mattress started sagging within a year or two. Simba’s warranty terms allow for a warranty claim if the depression (area of sagging) is too great, but they require you to provide pictures that verified the measurement as well as pictures of your bed frame to make sure it can properly support the mattress.
• Others said that the mattress is too firm and caused hip pain or back pain. Simba Sleep takes your comfort seriously, and while they have built 70 profiles from data from over ten million sleepers body profiles to design a mattress that suits most sleepers, they ask you to contact them if you’re still experiencing discomfort after a two-week period of breaking in.
• A few people complained that the mattress smells. Simba says that “there is such a thing as a new bed odour, but that’ll go away soon”

Some of the negative reviews are actually funny to read, because they say that the mattress is horrible, and “never buy a mattress online” but then they go on to say “my partner loves it, I wake up in pain every morning […] because of chronic back pain”.

The Competition’s Mattresses For Your Bed

We’ve also reviewed and tested the Emma Hybrid Comfort mattress extensively, and we think it’s a very similar mattress – and we list both of them as the top overall mattresses in Canada.

There are many memory foam mattresses we could compare to, like the Nectar mattress or the Pro recovery, but there’s only a few other hybrid mattress options in Canada.

GoodMorning.com makes a luxury hybrid mattress called the Logan & Cove that comes in two models – the Frontier and the Choice. Both are about 25% cheaper than the Simba Sleep mattress.

The Frontier model has a Simba Sleep similar 2900 micro pressure relieving micro coils for support, and then a layer of cooling foam and a layer of contouring foams topped with a plush quilted euro-top cover layer – but we haven’t got a chance to test them personally so we can’t recommend them in our reviews, yet!

Same goes for the DreamCloud mattress – they just announced news that they started offering it in Canada and we haven’t had a change to test their premier cashmere blend covers and give it a fair review. Support in the DreamCloud mattress comes from their pressure relieving innerspring coils.

We’re working on adding these mattresses to our hybrid review by Summer 2024.

Simba Mattresses Specifications and Warranty

Simba makes 4 different models of hybrid mattresses – the entry-level Simba 1500 mattress, and increasing in price and features, the 2500 mattress, the 5000 mattress, and the top-of-the-line Organic mattress.

Simba 1500 Mattress

Named the Simba 1500 because of the ‘up to 1,500 patented aerocoil springs’ (depending on the mattress size) that can be stuffed inside to provide personalized support as well as enhanced cooling. The mattress comes with 5 layers of construction to provide a firmer feel than the Simba 5000 mattress.

Simba 2500 Mattress

The next step up in Simba’s mattress line-up is the 2500 because of, you guess it, up to 2500 coil springs! This mattress also has 5 layers of construction, like the Simba 1500, but it has 1000 more springs, and it’s 2 inches thick at 12″ total mattress height.

Simba Green Mattress

While the Simba Green organic mattress has less coil springs than the Simba 5000, it’s made with all organic components. It has a GOTS certified organic cotton cover, that is bleached using natural techniques, and it’s treated with a botanical fire-retardant to keep it chemical free.

Underneath the mattress cover is a layer of GOTS certified organic latex. While latex isn’t a new mattress material, Simba says that being a natural by-product of the rubber tree, it offers superb body support and pressure distribution. Plus, it’s renewable, plentiful, and naturally anti-microbial.

Inbetween those 2 organic mattress layers is a layer of anti-allergenic Simba Renew fibres that aids airflow and helps discouraged dust mites. This layer isn’t listed as organic, but it is made of up to 75% recycled yarn fibers.

The base of the mattress is made up of a zoned support core base of up to 1,000 pocketed springs which is designed to offer 5 zones of targeted support for typical pain points in side sleepers and back sleepers like hips and shoulders.

This mattress layer is topped with a supportive aerocoil spring layer of up to 2000 patented cone-like springs only available in Simba mattresses.

Simba Mattress Trial and Warranty

Simba gives a risk free 100 night trial with all of their mattresses, because they’re confident you’ll “love it at first night” but they want to give you 100 days just to be sure.

If their mattress doesn’t improve your sleep or if you decide you don’t like it within that first 100 nights, sending it back is hassle free because they’ve partnered with Sleep Country. You can exchange the mattress in store for one of Sleep Country’s other 50 mattresses hassle free in any of their stores, or you can have a new selection shipped to your door for a nominal fee.

Simba warrants all of their mattresses for a period of 10 years. They’re confident that every Simba mattress is built to last so they give you a decade of assurance. If the mattress fails during that time, they’ll swap it for a brand new one.

Simba’s Certifications

All of the foams used in Simba’s mattresses are CertiPUR-US certified by an independent lab. The foams are:

• made without ozone depleters
• made without lead, mercury, and other heavy metals
• low VOC emissions for better indoor air quality
• made without formaldehyde
• made without phthalates regulated by the Consumer Product Safety Commission

In addition to the foams, all of Simba’s fabrics are certified Standard 100 by OEKO-TEX. The fabrics have been tested and certified to be free from harmful levels of over 100 substances that are known to be harmful to human health.

Frequently Asked Questions

What base can be used with the Simba 500 mattress?

Any supportive bed base, including adjustable beds, are suitable to be used with the mattress. The Simba 5000 mattress is best on a sprung or rigid divan or slatted bed frame - as long as the slats are no more than three inches apart.

Does the Simba 5000 mattress need to be turned?

The mattress doesn't need to be flipped over, but the mattress does need to be rotated - and it's a condition of the 10 year warranty. Spin it head-to-toe after the first 3 months, and then every 3-6 months afterwards.

Is the Simba 5000 good for people with back problems?

Simba has positive feedback from sleepers who have suffered from aches and pains from previous mattresses. Simba's springs are lighter and finer than traditional bedsprings, so they hug every point of your body better. They also pivot and flex to allow for better weight distribution and pressure relief.

Is Simba suitable for children, or pregnant women?

The Simba 5000 is designed to offer the same cozy, restful support for pregnant women as for all other adults. And since the micro-coils are lighter and finer than typical mattress springs, the Simba 5000 is great for children and smaller sleepers too.

What's the maximm weight for the Simba 5000?

All Simba mattresses are designed for all sorts of body shapes, but the 10 year warranty covers a maximum weight limit of 250 lbs per sleeper.